“I would like to thank your staff for the good work they did in my bungalow. (I must say they were good workers). They not only put in the heating system for me but they cleared everything up for me. Thank your staff for me for the good job they did.”

Mr B,

We have had your engineer in for the last three days installing our new central heating. I would like to say thank you, your staff were helpful, courteous, polite, and kept us informed all the way through the installation Please pass on our thanks to the engineers.  

Mr N, Theydon Bois

Many people I’m sure write to complain, I am writing to both compliment and thank your electricians, John and Mark from Gracelands, they were efficient, positive, friendly and did a wonderful job. Again, thank you.  

J G Epping

I had one of your electricians….. doing the wiring for a new heating system at my home…. he was very polite and very hard working….. he worked non-stop and was a neat and tidy worker. Well done.  

M H Ongar

The engineer that carried out the service was polite, courteous, efficient, tidy and knowledgeable and I am more than happy with the service that has been provided.  

Mr N Theydon Bois

I just had a call from a tenant. He said thank you very much for the great service he got following a break down on his boiler. This tenant is well known for being critical, so high praise indeed!  

Local Authority Manager

“Your office staff were very helpful in answering my queries promptly. You have a workforce to be proud of and I wouldn’t hesitate to recommend Gracelands to friends and family.  

VF, Loughton

“What a superb team indeed – very helpful, clean and tidy. They worked very hard and finished the job in two days – thank you very much. I would like to thank you and your staff for your professionalism when dealing with our clients, which is almost as important to us as the standard of work. Thank you once again.  

Manager, Epping Forest District Council

“For many years Gracelands has carried out gas checks and heating repairs in my home. Last Saturday morning I had no heating. Within an hour of my call an Engineer arrived to fix it. It is reassuring to have a familiar face come into my home. Engineers are knowledgeable and are always polite. Appointments are always kept. What an efficient service; and so unusual in this day and age. Well done!  

WK, Epping

“A big thank you to your electricians for installing the lights at the garages at Park Fields. We no longer park cars on the road when very dark; which in the past has been very scary! Thank you again. 

Mrs N, Roydon

“Excellent service, quality workmanship and hardworking Engineers. We dreaded the disruption but don’t have a single problem or complaint. 

Mr J, Loughton