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Our Engineers & Electricians

Our team of engineers and electricians are professionally qualified and highly experienced in gas, electrical, solar and plumbing installations, servicing and repairs. Their specialist knowledge, extensive technical know-how and customer service focus ensure Gracelands delivers quality workmanship for every job we undertake.

All Gracelands' engineers and electricians:

Service delivery

To ensure our customers receive a consistent level of service delivery, the performance of our engineers and electricians is regularly measured against internal service targets. The following are some of the high levels of customer service delivery that Gracelands' engineers and electricians achieve:

Quality control

Being ISO9000 accredited, Gracelands is required to quality control check a minimum 10% of all completed works. However, because we are focused on high standards of quality workmanship we choose to quality control check a minimum of 15%.

On-going professional development

Gracelands' engineers and electricians are required to register and comply with their respective professional organisation's requirements for certification and continuous professional development.

Safety and competency

Gracelands has an exemplary record of health & safety and is fully compliant with all Health & Safety Executive regulations. Our Management Team is certified in the required health & safety training and Department Managers and Operational Supervisors ensure our team of mobile engineers and electricians receive current information and attend necessary training for them to safely carry out their work.

Careers at Gracelands

If you are interested in working as an engineer or electrician at Gracelands, please visit our Careers section to find out more.

Why choose us?

99% of calls answered within 5 rings 99% of calls answered within 5 rings

Same day call out Same day call out

Customer Services Excellent customer service

Value for Money Value for money

Testimonials

"The engineer that carried out the service was polite, courteous, efficient, tidy and knowledgeable and I am more than happy with the service that has been provided. "
Mr N, Theydon Bois

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Testimonials

"We have had your engineer in for the last three days installing our new central heating. I would like to say thank you, your staff were helpful, courteous, polite, and kept us informed all the way through the installation Please pass on our thanks to the engineers. "
Mr & Mrs P, Hackney

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Testimonials

"I would like to thank your staff for the good work they did in my bungalow. (I must say they were good workers). They not only put in the heating system for me but they cleared everything up for me. Thank your staff for me for the good job they did. "
Mr B, Harlow

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Testimonials

"Many people I'm sure write to complain, I am writing to both compliment and thank your electricians, John and Mark from Gracelands, they were efficient, positive, friendly and did a wonderful job. Again, thank you. "
JG, Epping

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Testimonials

"I just had a call from a tenant. He said thank you very much for the great service he got following a break down on his boiler. This tenant is well known for being critical, so high praise indeed! "
Local Authority Manager

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Testimonials

"I had one of your electricians..... doing the wiring for a new heating system at my home.... he was very polite and very hard working..... he worked non-stop and was a neat and tidy worker. Well done. "
MH, Ongar

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  • NIC EIC Domestic Installer