2015 Finalist Logo T: 020 8502 2250
E: enquiries@gracelandscms.co.uk

Heat Pump Installation

Gracelands appreciates the need for you to have one point of contact so we will advise you of the name and contact details of our Installation Manager who will be responsible for overseeing the installation of your heat pump system.  Our Installation Manager will co-ordinate all tradesmen required on-site to ensure minimum disruption to you and to ensure only permitted staff have access to your home.  Our tradesmen will include the heat pump installers, electricians, plumbers and potentially other building tradesmen if associated building works are required.  All necessary works will be explained to you during your survey.

Where it is necessary to switch off power and/or other services to your home, we will advise you in advance and will respect any specific needs you may have with regards to access to these services, so as to ensure that you remain comfortable, and can move freely around, your own home.  Your home will be left clean and tidy at the end of each day and all utilities will be reconnected.

Should it be necessary, for whatever reason, to extend the time needed for us to carry out the installation, we will advise you just as soon as this becomes apparent to us.

Once the work is complete, Gracelands will quality control check the installation to ensure your system has been correctly installed to the Manufacturer’s guidelines.  Once we are satisfied, we will confirm the commissioning and sign-off of your system with you and prepare all appropriate documentation and registrations for you.  The necessary certificates will be sent to you within 2-3 working days following completion and commissioning of your heat pump system.

Why choose us?

99% of calls answered within 5 rings 99% of calls answered within 5 rings

Same day call out Same day call out

Customer Services Excellent customer service

Value for Money Value for money

Testimonials

"The engineer that carried out the service was polite, courteous, efficient, tidy and knowledgeable and I am more than happy with the service that has been provided. "
Mr N, Theydon Bois

for more testimonials click here

Testimonials

"We have had your engineer in for the last three days installing our new central heating. I would like to say thank you, your staff were helpful, courteous, polite, and kept us informed all the way through the installation Please pass on our thanks to the engineers. "
Mr & Mrs P, Hackney

for more testimonials click here

Testimonials

"I would like to thank your staff for the good work they did in my bungalow. (I must say they were good workers). They not only put in the heating system for me but they cleared everything up for me. Thank your staff for me for the good job they did. "
Mr B, Harlow

for more testimonials click here

Testimonials

"Many people I'm sure write to complain, I am writing to both compliment and thank your electricians, John and Mark from Gracelands, they were efficient, positive, friendly and did a wonderful job. Again, thank you. "
JG, Epping

for more testimonials click here

Testimonials

"I just had a call from a tenant. He said thank you very much for the great service he got following a break down on his boiler. This tenant is well known for being critical, so high praise indeed! "
Local Authority Manager

for more testimonials click here

Testimonials

"I had one of your electricians..... doing the wiring for a new heating system at my home.... he was very polite and very hard working..... he worked non-stop and was a neat and tidy worker. Well done. "
MH, Ongar

for more testimonials click here
  • Gas Safe Register
  • NIC EIC Domestic Installer