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Corporate Social Responsibility

Corporate Social Responsibility (CSR), often referred to as "people, planet and profit", is about how we, as a business, manage our impact on the environment, on the people we interact with day-to-day and on the communities in which we work. At Gracelands we make it our business and priority to be as eco-friendly and as low-carbon as we possibly can.

Being energy efficient

Energy efficiency is about optimising performance in a low-carbon environment. That means we aim to be as 'green' as we can be managing our costs and risks whilst reducing our CO2 emissions. We work on the principle that optimal efficiency in the use of water, gas and electricity in the home or commercial environment is the result of a number of contributing factors, including:

Putting it into practice

At Gracelands we have set our business a 'carbon footprint' which includes a number of ongoing initiatives:




Future plans

To demonstrate our focus on and commitment to Corporate Social Responsibility, we have already created this 'Corporate Social Responsibility' section on our website. What we do, together with our achievements and future plans in this respect, will be published and updated here.

CSR initiatives for our business currently include:


Why choose us?

99% of calls answered within 5 rings 99% of calls answered within 5 rings

Same day call out Same day call out

Customer Services Excellent customer service

Value for Money Value for money

Testimonials

"The engineer that carried out the service was polite, courteous, efficient, tidy and knowledgeable and I am more than happy with the service that has been provided. "
Mr N, Theydon Bois

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Testimonials

"We have had your engineer in for the last three days installing our new central heating. I would like to say thank you, your staff were helpful, courteous, polite, and kept us informed all the way through the installation Please pass on our thanks to the engineers. "
Mr & Mrs P, Hackney

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Testimonials

"I would like to thank your staff for the good work they did in my bungalow. (I must say they were good workers). They not only put in the heating system for me but they cleared everything up for me. Thank your staff for me for the good job they did. "
Mr B, Harlow

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Testimonials

"Many people I'm sure write to complain, I am writing to both compliment and thank your electricians, John and Mark from Gracelands, they were efficient, positive, friendly and did a wonderful job. Again, thank you. "
JG, Epping

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Testimonials

"I just had a call from a tenant. He said thank you very much for the great service he got following a break down on his boiler. This tenant is well known for being critical, so high praise indeed! "
Local Authority Manager

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Testimonials

"I had one of your electricians..... doing the wiring for a new heating system at my home.... he was very polite and very hard working..... he worked non-stop and was a neat and tidy worker. Well done. "
MH, Ongar

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