2015 Finalist Logo T: 020 8502 2250
E: enquiries@gracelandscms.co.uk

24/7 Emergency Cover

IFor assistance please telephone: 020 8502 2250

Our emergency service phone lines are manned 24/7 including evenings, weekends and bank holidays.
Gracelands CMS Ltd is a GasSafe and NICEIC registered company and can assist you with:

  • Gas leaks
  • Loss of heating
  • Burst pipes
  • Radiator leaks
  • Boiler breakdowns
  • Loss of electrical power (within your home/premises)
  • Loss of hot water
 

Our team of GasSafe Engineers and NICEIC registered Electricians wear Gracelands’ uniform and carry photo identity cards.  They are on call-out 24 hours a day 365/6 days a year, giving you peace of mind when you need it the most.

If you are an existing customer of Gracelands, your equipment and heating & hot water system are automatically covered by our 24/7 Emergency Service.

  For non-contracted customers a call out charge will apply, which will be advised to you.

Why choose us?

99% of calls answered within 5 rings 99% of calls answered within 5 rings

Same day call out Same day call out

Customer Services Excellent customer service

Value for Money Value for money

Testimonials

"The engineer that carried out the service was polite, courteous, efficient, tidy and knowledgeable and I am more than happy with the service that has been provided. "
Mr N, Theydon Bois

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Testimonials

"We have had your engineer in for the last three days installing our new central heating. I would like to say thank you, your staff were helpful, courteous, polite, and kept us informed all the way through the installation Please pass on our thanks to the engineers. "
Mr & Mrs P, Hackney

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Testimonials

"I would like to thank your staff for the good work they did in my bungalow. (I must say they were good workers). They not only put in the heating system for me but they cleared everything up for me. Thank your staff for me for the good job they did. "
Mr B, Harlow

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Testimonials

"Many people I'm sure write to complain, I am writing to both compliment and thank your electricians, John and Mark from Gracelands, they were efficient, positive, friendly and did a wonderful job. Again, thank you. "
JG, Epping

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Testimonials

"I just had a call from a tenant. He said thank you very much for the great service he got following a break down on his boiler. This tenant is well known for being critical, so high praise indeed! "
Local Authority Manager

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Testimonials

"I had one of your electricians..... doing the wiring for a new heating system at my home.... he was very polite and very hard working..... he worked non-stop and was a neat and tidy worker. Well done. "
MH, Ongar

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  • Gas Safe Register
  • NIC EIC Domestic Installer